User engagement

MaaS Gamification

  • User rankings
  • Assignment of level badges
  • Statistics about the modal split (including CO2 balance)
  • Share personal modal split via social media
  • History of personal trips and mobility activities
  • Personal mobility patterns
  • Comparison of the result with last months, weeks, years
  • Comparison with the average user

Loyalty scheme

  • Bonus to enhance sustainable mobility in MaaS perspective
  • Referral: invite a friend
  • Collect points based on personal service usage
  • Redeem points e.g. for getting discounts for partner services, getting discounts for tickets or sponsoring an idea
  • Merchants may promote geolocalized advertising


  • Rating of transport services used
  • Report of lost and found items
  • Access to FAQs provided by the service operator
  • Contact the support center
  • Feedback to improve the service


  • See safety related information
  • Activate safety tracking
  • Activate alerts

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