User engagement
MaaS Gamification
- User rankings
- Assignment of level badges
- Statistics about the modal split (including CO2 balance)
- Share personal modal split via social media
- History of personal trips and mobility activities
- Personal mobility patterns
- Comparison of the result with last months, weeks, years
- Comparison with the average user
Loyalty scheme
- Bonus to enhance sustainable mobility in MaaS perspective
- Referral: invite a friend
- Collect points based on personal service usage
- Redeem points e.g. for getting discounts for partner services, getting discounts for tickets or sponsoring an idea
- Merchants may promote geolocalized advertising
Participation
- Rating of transport services used
- Report of lost and found items
- Access to FAQs provided by the service operator
- Contact the support center
- Feedback to improve the service
Safety
- See safety related information
- Activate safety tracking
- Activate alerts